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Shop Policy

Shipping

Free standard shipping on every order. No minimum.

This shipping policy applies to physical products purchased from the Kindr Shop (supplements, wellness products, and accessories). It does not apply to prescription medications dispensed through our telehealth service — see our Refund & Cancellation page for those terms.

Free standard shipping

Every Kindr Shop order ships free within the United States. No minimum order, no promo code required.

Processing time

Orders are processed within 1 business day (Monday–Friday, excluding US federal holidays). Orders placed after 12:00 PM PT typically ship the next business day.

Transit time

Tracking

You will receive a shipping confirmation email with a tracking number as soon as your order leaves our warehouse.

Where we ship

We currently ship to all 50 US states, Washington D.C., and US military APO/FPO addresses. We do not ship internationally at this time.

Lost or damaged shipments

If your order arrives damaged or does not arrive within 14 days of the shipping confirmation, contact us at support@kindr.health for a free replacement or full refund.

Questions

Email support@kindr.health.

Ask Dot