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Trust · Health Data Privacy
Millions of women handed their intimate health data to menopause and cycle-tracking apps, and much of it ended up with third parties. Here is exactly what we do and do not do with yours — in plain English, with the technical commitments behind it.
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Kindr does not sell, rent, or license your health information to anyone, for any purpose. We are a paid clinical practice, not an ad-funded app, and we run no advertising pixels or session-recording tools on the pages where you describe your symptoms.
Menopause care has been under-served for decades, so women did the reasonable thing: they downloaded apps. Symptom trackers, cycle apps, perimenopause coaches. Those apps collect the most revealing category of personal data there is — cycle changes, pregnancy and loss, libido, mood, sleep, hot flashes, medication — and a large share of them sit entirely outside HIPAA, governed only by whatever their own privacy policy permits.
That is not a hypothetical risk. The US Federal Trade Commission has taken enforcement action against health apps for disclosing sensitive health information to advertising platforms without meaningful consent. The consequences are not confined to creepy ads: intimate health data can shape what insurers, employers, and lenders infer about a woman, and it cannot be un-leaked.
Not to data brokers, not to advertisers, not to research marketplaces, not as part of an anonymised or aggregated data product. There is no version of our business model where your symptoms are inventory.
Our intake, side-effect reporting, review, and account pages load no third-party advertising pixels, heatmap tools, or session-recording tags. The suppression list lives in our front-end code, not in a policy document.
Kindr operates as a HIPAA-compliant telehealth practice. Information you share with a clinician lives in the clinical record and is used to care for you — not to build an advertising profile.
Measurement tools load only after you grant analytics consent in our cookie banner, and they receive page-level information only. We do not pass symptom answers, diagnoses, medication names, or contact details into analytics or ad platforms.
If you subscribe, your address is used to send you what you asked for. We do not upload patient or subscriber lists to advertising platforms to build lookalike or retargeting audiences.
You can request a copy of your data or its deletion at any time by emailing privacy@Kindr.health. Some clinical records must be retained for a period set by state medical-record law; when that applies we tell you which record and why, rather than refusing the request.
| Consumer menopause app | Kindr | |
|---|---|---|
| Business model | Frequently free or freemium, funded by advertising, partnerships, or data licensing | Paid clinical care. Patients are the customer, so data does not have to be. |
| What your symptom entry is | A product input that can improve targeting and be shared with third parties | A clinical note used to prescribe and adjust your treatment |
| Legal frame | Often a consumer wellness app outside HIPAA, governed only by its privacy policy | A licensed telehealth practice operating under HIPAA |
| Who reads it | Product, growth, and sometimes ad-tech partners | Your clinician and care team |
| What you get back | Predictions, charts, and content | A prescription, titration, and a clinician who answers |
Not every app behaves badly, and we are not naming any. The point is structural: when a product is free, the data usually pays for it. Read the full comparison in menopause app vs. doctor.
The legal detail lives in our privacy policy and terms. This page is the plain-English version. Privacy questions: privacy@Kindr.health.
Reporting and regulatory action over the past several years have repeatedly found consumer cycle-, fertility-, and menopause-tracking apps sharing or selling user information with advertising and analytics third parties. The US Federal Trade Commission has brought enforcement actions against health apps for disclosing sensitive health information to advertising platforms without consent. Practices vary widely by app, which is why the privacy policy and the SDK list matter more than the marketing copy.
Symptom, cycle, and menopause data can reveal pregnancy, pregnancy loss, fertility treatment, menopause status, and mental-health conditions. Once outside a clinical record it can inform insurance, employment, credit, and advertising decisions, and it cannot be recalled. Unlike a password, you cannot rotate the fact that you logged a hot flash.
HIPAA is not a guarantee of good security, but it is a meaningfully different legal frame. A covered provider may only use protected health information for treatment, payment, and operations, and cannot sell it for advertising. Most consumer wellness apps sit outside HIPAA entirely and are bound only by the promises in their own privacy policy.
Yes, on our marketing pages, and only after you grant analytics consent. We use page-level measurement to understand which articles are useful. Those tools are blocked entirely on intake, side-effect reporting, review, and account pages, and they never receive symptom or identity data.
Look for an in-app account deletion option first, then email the privacy contact in the app store listing with an explicit deletion request naming your account email. Ask them to confirm deletion from backups and to revoke any data already shared with third parties. Also revoke the app’s health-data permissions in your phone settings, since deletion of the account does not always remove data already exported.
Board-certified clinicians licensed in all 50 states. Your symptoms go into a clinical record, not an advertising profile.
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