Question 1

What does the kindr Shop sell?

Accepted Answer

The kindr Shop at kindr.health/shop sells science-backed supplements formulated specifically for women in hormonal transition and men's health. Products include creatine for women, NMN, sleep and cortisol support, GLP-1 support formulas, the kindr Metabolic Reset (MMR) protocol, collagen, brain boost, energy support, hair and nail support, and at-home hormone test kits. Supplements are separate from telehealth services and do not require a prescription.

Question 2

How does Subscribe and Save work?

Accepted Answer

Most kindr Shop products are available on a monthly subscription at 15% off the regular price. Subscriptions ship automatically each month. You can pause, change frequency, or cancel your supplement subscription at any time through your account or by emailing support@kindr.health. There are no cancellation fees for supplement subscriptions.

Question 3

What is your supplement return policy?

Accepted Answer

We accept returns on unopened supplement products within 30 days of purchase. Opened products are non-returnable for safety reasons. To initiate a return email support@kindr.health with your order number. Approved refunds are processed within 5-7 business days to your original payment method.

Question 4

When will my supplement order ship?

Accepted Answer

kindr Shop orders ship within 1-2 business days. Standard shipping takes 3-5 business days. Free shipping applies on orders over $75. You will receive a tracking number by email when your order ships.

Question 5

Are supplements the same as my prescription medication?

Accepted Answer

No. kindr Shop supplements are dietary supplements available without a prescription. They are not prescription medications and are not compounded by VialsRX. Supplements support general wellness and are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the FDA.

Question 6

Can I take kindr supplements alongside my HRT or GLP-1 medication?

Accepted Answer

Most kindr supplements are formulated to complement hormone therapy and GLP-1 medications. However we recommend consulting your kindr physician or personal healthcare provider before combining any new supplement with a prescription medication, particularly if you have existing health conditions.

Question 7

What is the kindr Metabolic Reset (MMR)?

Accepted Answer

The kindr Metabolic Reset is kindr's flagship supplement protocol — a 90-day four-product system targeting the metabolic changes specific to menopause: insulin resistance, hormone imbalance, muscle loss, and gut microbiome disruption. It includes kindr MetaPrime, Gut Renew, Hormone Sync, and Muscle Guard. Learn more at kindr.health/metabolic-reset.